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How much does the shipping cost?
We are happy to provide free shipping and handling for a limited time on regular ground shipping for destinations in the U.S. For shipments to shipments to Alaska, Hawaii, we use USPS regular ground mail. For destinations to Canada and other countries we use USPS Global Express Mail Service. Shipping times may vary. We cannot deliver to P.O. Boxes.
*For shipments to U.S., we use USPS. For shipments to Alaska and Hawaii, we may use USPS. Same shipping & handling fee applies.
**For shipments to Canada, we use USPS Global Express Mail service. Package should arrive within 5-8 business days after order placement.
***For shipments to all other countries, we use USPS Global Express Mail service. Shipping time may vary.
No PO Box address please. Thank you.
If I live outside the U.S. can I still place an order?
Yes, you can place an order from outside the U.S. There may be exception for certain countries where there is trade embargo. has no control over the shipment once it leaves the U.S. territory. For shipping and handling fees. We do not have resource to study and apply custom duty of each destination countries. We must rely on each customer to take care of custom issue, if needed.
How long does it take for the package to arrive? (U.S. orders)
Depending on your location, shipping times may vary. Purchases will arrive in approximately 1-2 weeks. If there is an error in your address, the delivery time may be delayed, and there is a possibility that your package may be lost or returned to us. To prevent this from happening, please make sure that you enter the correct address information.
How long does it take for the package to arrive? (International orders)
Depending on your location, shipping times may vary from 10-21business days. If there is an error in your address, the delivery time may be delayed, and there is a possibility that your package may be lost or returned to us. To prevent this from happening, please make sure that you enter the correct address information. Tracking information will be available once the shipment has been sent. Note: Delivery time may vary due to customs.
What shipping methods do you use?
Refer to the shipping costs section above
Do you offer "express shipping"?
Unfortunately, at this moment our website does not offer "express shipping". If you would like to have your order sent via express shipping, please contact us and note "express shipping" in the comment box. We apologize for this inconvenience.
What form of payment is accepted?
At the current time, payments are made through paypal. If you would like to make other payment arrangements, please contact us
Is your website secure?
Yes, we use a Secured Socket Layer (SSL) technology to ensure the security of your online purchase. All information is 100% secure and will never be sold to any third party.
Do I have to pay tax?
Since CuffLuvStuff.com operates in the state of Illinois sales taxes are required only for Illinois residents.
The item I want to order is / Temporarily Out of Stock . Can I still place an order?
When the status of an item is Temporarily Out of Stock, it means that we are unsure of the date which it will be in stock. We recommend that you check back in a week or two.
Can I cancel or change an order I already placed?
Unfortunately, we are not able to change or cancel orders.
What should I do if I want to make a return / exchange?
Return PolicyIf for some reason you are not satisfied with your purchase, you may return it within 14 days from the delivery date of your order. All returns must be postmarked within 14 days from the delivery date of your order.
Returns will be accepted as long as the items have not been worn or used. The items must be in the condition in which they were received, with all tags attached.
If you would like to exchange your purchase, please send the items back using the procedure above, and make a new purchase on our website. We apologize for the inconvenience, as we cannot process direct exchanges at this moment.
If you are making a return on a purchase associated with a free gift offer, your return amount will equal the purchased amount less the price of the gift item.
Return InstructionsTo return an item(s), please email us for return instructions.
If you receive the wrong item or one that is damaged or defective, please contact us immediately and enter DEFECT ITEM or WRONG ITEM in the subject line. We will supply you with instructions on returning those item(s) as soon as possible.
If I buy online, can I return / exchange the items at a store?
You must return on line purchases to cuffluvstuff.com following the procedure outlined above.
What should I do if the item that I received has a defect?
Please contact us immediately by e-mail . Our representatives will provide you with the proper instructions on how to make an exchange or return.
How do I find Cuff Luv Stuff in stores?
For store locations, please click here.
Do you sell wholesale?
Cuff Luv Stuff creates easy add-on sales at the register and we have a profitable wholesale program for retailers. Please click here for more information.
Care instructions
• We recommend dry cleaning your Cuff Luv Stuff
• If you are packing a pair in your bag, it is best to place them in a protective pouch
• Remove all rings, bracelets and watches before putting on or removing cuffs
• Be sure to unbutton cuffs before you put on and remove
• Be gentle with button loops
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